Privacy & Data Protection

Privacy Policy

GrowthForge is committed to protecting the personal and business information you share with us. This Privacy Policy explains how we collect, use, protect, and manage information when you use our website, submit an Executive Growth Audit application, or engage with our services.

Last updated: August 15, 2026

1. Introduction

GrowthForge ("GrowthForge," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how GrowthForge collects, uses, stores, protects, and otherwise processes personal information when you visit our website, submit a form, purchase an Executive Growth Audit, communicate with us, or use our services.

This Privacy Policy applies to information collected through the GrowthForge website, including information submitted through contact forms, Executive Growth Audit applications, consultation requests, and other interactions with our website or services.

By using the GrowthForge website or providing information to us, you acknowledge that you have been informed about the processing described in this Privacy Policy. Where applicable, we will obtain consent or rely on another lawful basis for processing as permitted by applicable privacy law.

2. Information We Collect

We collect information that you voluntarily provide to us when you interact with GrowthForge. Depending on the service or interaction, this may include your name, email address, company name, company website, industry, number of employees, revenue range, marketing budget, growth challenges, services of interest, expected start date, and other information you choose to provide.

When you submit an Executive Growth Audit application or provide information for an audit, the information may also include business, marketing, advertising, analytics, conversion, customer acquisition, revenue, website, and other growth-related information necessary to perform the requested assessment.

We may also collect information automatically when you interact with our website. This may include information about pages viewed, sessions, interactions, referring sources, browser type, device information, approximate location information, website events, and other technical or usage information collected through analytics or similar technologies.

3. Information You Provide Through the Executive Growth Audit

GrowthForge's Executive Growth Audit is designed to evaluate business growth opportunities and constraints. Information submitted for an audit may therefore be more commercially detailed than information submitted through a general contact form.

Depending on the engagement, information may include business objectives, marketing performance, acquisition information, website and conversion information, advertising performance, analytics information, revenue-related information, customer acquisition information, and other business information that you voluntarily provide for the purpose of the audit.

We use this information to understand the business context, evaluate growth opportunities, identify potential revenue leakage or conversion constraints, prepare the Executive Growth Audit, develop strategic recommendations, and prepare the associated 90-day roadmap.

You should only provide information that you are authorized to provide and that is reasonably necessary for the requested service.

4. How We Use Information

GrowthForge may use personal and business information for the following purposes:

5. Lawful Basis for Processing

Where applicable, GrowthForge processes personal information based on the circumstances of the processing and the lawful bases available under applicable privacy law. These may include consent, performance of a contract or requested service, compliance with a legal obligation, protection of legitimate interests, or another lawful basis recognized by applicable law.

Where processing is based on consent, you may withdraw that consent subject to applicable legal and contractual limitations. Withdrawal of consent does not necessarily affect the lawfulness of processing that occurred before the withdrawal.

GrowthForge seeks to collect and process information that is relevant and reasonably necessary for the purposes described in this Privacy Policy. The Philippine National Privacy Commission identifies transparency, legitimate purpose, and proportionality as core principles governing personal-data processing. :contentReference[oaicite:1]{index=1}

6. Analytics, Cookies, and Website Technologies

GrowthForge may use cookies, analytics tools, tags, pixels, event tracking, and similar technologies to understand website usage, measure performance, identify conversion activity, improve the website, and evaluate marketing effectiveness.

These technologies may collect information such as pages viewed, interactions, sessions, traffic sources, device information, browser information, and other technical or usage information.

Analytics information may be used in aggregated or otherwise appropriately protected form to understand website performance and improve GrowthForge's services and marketing activities.

7. Payments and Transactions

When you purchase a GrowthForge service, payment-related information may be processed through the payment provider used for that transaction. GrowthForge does not need to directly receive or store payment-card credentials when those credentials are handled by the applicable payment provider.

Payment providers may collect and process transaction information according to their own privacy policies and terms. Information relating to a transaction may also be retained by GrowthForge for accounting, service delivery, recordkeeping, dispute resolution, and other legitimate business purposes.

8. Service Providers and Third Parties

GrowthForge may use third-party service providers and technology platforms to operate its website and deliver requested services. These providers may support functions such as website analytics, form processing, workflow automation, payment processing, communications, hosting, scheduling, data storage, and other business operations.

Where third parties process personal information on behalf of GrowthForge, we seek to use appropriate providers and safeguards consistent with the nature of the information and the services being provided.

Third parties may process information according to their own privacy policies and applicable contractual, legal, and regulatory requirements.

9. Business Information and Confidentiality

GrowthForge may receive confidential or commercially sensitive information from businesses during an Executive Growth Audit or consulting engagement. Such information may include analytics data, advertising performance, revenue information, customer acquisition information, conversion data, strategic objectives, and other business information.

Information provided for an engagement is used to deliver the requested services and prepare the associated strategic work. GrowthForge does not sell client business information.

Clients should avoid providing information that is not necessary for the requested service, including sensitive personal information relating to employees, customers, or other individuals unless that information is specifically required and the client is authorized to provide it.

10. Information Sharing and Disclosure

GrowthForge does not sell personal information.

We may disclose information when reasonably necessary to provide requested services, operate our business, process transactions, maintain our systems, comply with applicable law, respond to lawful requests, protect our rights or property, investigate security incidents, prevent fraud or abuse, or protect the safety and security of our users and systems.

Information may also be disclosed to service providers or other recipients where such disclosure is necessary for the purposes described in this Privacy Policy.

11. Data Retention

GrowthForge retains personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, managing ongoing client relationships, resolving disputes, enforcing agreements, maintaining security, and complying with legal or regulatory requirements.

Retention periods may differ depending on the type of information, the nature of the relationship, the purpose for which the information was collected, applicable legal requirements, and legitimate business needs.

When information is no longer reasonably required for the applicable purpose, GrowthForge may delete, anonymize, securely destroy, or otherwise dispose of it in accordance with applicable requirements and our operational practices.

12. Data Security

GrowthForge takes reasonable organizational, physical, and technical measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Access to information may be limited to individuals and service providers who reasonably require access for legitimate business or service-delivery purposes.

No website, online service, electronic transmission, or storage system can be guaranteed to be completely secure. While GrowthForge takes reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored through electronic systems.

13. International Processing

GrowthForge and its service providers may operate or use infrastructure located in different countries or regions. As a result, personal information may be processed or stored outside the country in which you are located.

Where applicable, GrowthForge seeks to ensure that such processing is subject to appropriate contractual, technical, organizational, or other safeguards required by applicable law.

14. Your Data Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to be informed, the right to access your personal information, the right to correct inaccurate or incomplete information, the right to object to certain processing, the right to request erasure or blocking where applicable, and the right to data portability where applicable.

Under the Philippine Data Privacy Act of 2012, data subjects have recognized rights including the right to be informed, access, object, rectify, erasure or blocking, data portability, and the right to file a complaint, subject to applicable limitations. :contentReference[oaicite:2]{index=2}

You may contact GrowthForge to exercise an applicable privacy right or ask questions about the processing of your information. We may take reasonable steps to verify your identity before fulfilling certain requests in order to protect your information and prevent unauthorized disclosure.

15. Right to Object and Withdraw Consent

Where applicable law provides a right to object, you may object to certain processing of your personal information, including processing based on consent or legitimate interest and certain direct-marketing or profiling activities.

Where processing is based on consent, you may withdraw your consent. Withdrawal does not necessarily affect processing that was lawfully conducted before the withdrawal or processing that may continue on another lawful basis recognized by applicable law. :contentReference[oaicite:3]{index=3}

16. Direct Communications

GrowthForge may use the contact information you provide to respond to inquiries, communicate about purchased or requested services, provide service-related information, and manage an ongoing business relationship.

Where applicable, you may object to or unsubscribe from direct marketing communications. Service-related communications that are necessary to fulfill a transaction or requested service may continue where permitted or required.

17. Children's Privacy

GrowthForge's services are intended for businesses, professionals, founders, executives, and other adult users. Our website and services are not directed toward children.

We do not knowingly seek to collect personal information from children. If you believe that a child has provided personal information to GrowthForge without appropriate authorization, please contact us so that we can review the situation and take appropriate action.

18. Third-Party Websites and Links

The GrowthForge website may contain links to third-party websites, services, platforms, or resources. These third-party destinations operate independently from GrowthForge and may have their own privacy policies, terms, and data-processing practices.

GrowthForge is not responsible for the privacy practices of third-party websites or services that you choose to access. We encourage you to review the privacy policy of any third-party service before providing personal information.

19. AI and Automated Processing

GrowthForge may use artificial intelligence and automated technologies as part of its internal analysis, research, workflow, reporting, and service-delivery processes.

Where information is processed through AI-enabled or automated systems, GrowthForge uses such systems for legitimate business and service-delivery purposes, including research, analysis, organization, drafting, and preparation of strategic recommendations.

GrowthForge does not represent that automated processing will be used as the sole basis for decisions that produce legal or similarly significant effects on individuals. Where applicable law requires additional safeguards for automated decision-making or profiling, GrowthForge will apply those requirements.

20. Changes to This Privacy Policy

GrowthForge may update this Privacy Policy from time to time to reflect changes in our services, website, technology, data-processing practices, legal requirements, or privacy practices.

When we make material changes, we may provide additional notice where appropriate. The latest version will be published on this page, together with its updated date.

21. Contact GrowthForge

If you have questions about this Privacy Policy, want to understand how your information is processed, or wish to exercise an applicable privacy right, please contact GrowthForge using the information below.

GrowthForge
Founder: Charlie Chan
Email: charlie@growthforge-ai.com

We will review privacy-related requests and respond within a reasonable period consistent with the nature of the request and applicable requirements.

22. Complaints

If you believe your privacy rights have been violated and the matter cannot be resolved directly with GrowthForge, you may have the right to lodge a complaint with the applicable data protection authority. In the Philippines, the National Privacy Commission is the government authority responsible for administering and enforcing the Data Privacy Act of 2012. :contentReference[oaicite:4]{index=4}

More information about data-subject rights and filing a complaint is available through the National Privacy Commission .

Last Updated: August 15, 2026